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Return & Refund Policy

Last Updated: September 30, 2026 • Effective Date: January 1, 2026

1. Staking Capital Allocation & Daily Yield Returns

Crow Fx operates structured algorithmic staking plans ranging from 15 to 20 days in duration (Starter, Professional, Executive, Institutional). When an investor allocates capital into an investment plan, funds are deployed into automated high-frequency liquidity pools and FX cross-rate arbitrage execution systems.

Daily ROI earnings (from 8% up to 40% daily depending on the tier) are credited directly to the client's wallet balance every 24 hours.

2. 100% Principal Returned at Maturity

Upon expiration of an active investment plan duration (e.g., 15 or 20 days), 100% of the initial principal capital deposit is automatically unlocked and credited back to your available main wallet balance alongside your total accumulated daily returns.

3. Refund Eligibility & Unconfirmed Blockchain Deposits

If a user submits a cryptocurrency deposit that suffers from blockchain network congestion or is sent with an incorrect transaction hash:

  • Deposits that are confirmed on-chain are credited automatically or manually verified by admin audit within 15 minutes.
  • In cases of accidental overpayments or duplicate deposits, users may request a direct refund to their original wallet address by contacting our support desk at support@crowfx.app.

4. Early Withdrawal & Termination Conditions

Active investment plans are bound to their algorithm trading cycles. If an investor requests early emergency termination prior to the completion of the agreed plan term:

Standard Term Completion:

Zero cancellation fee upon full plan duration completion.

Emergency Early Exit:

Subject to position closing administrative fees and deduction of already paid out daily ROI.

5. Instant Withdrawal & Settlement Engine

All requested withdrawals from available account balances are executed via our automated instant payout gateway. Once a withdrawal is requested, funds are dispatched to your external destination wallet address within 5 to 15 minutes.

Need assistance with a deposit or return request?

Reach out to our 24/7 Concierge Support team at support@crowfx.app.